Online Reputation Management

We remove negative reviews from Google, Trustpilot, Yelp - and beyond. You pay only when we succeed.

Averyn deploys a sophisticated, multi-vector approach to permanently eliminate damaging reviews across every major platform. Your reputation is your revenue - and we protect both.

3,327+Reviews Removed
98.3%Success Rate
20+Platforms
14 daysAvg. Turnaround

“If we don't remove it, you don't pay. That's not a promise - it's our entire business model.”

Why It Matters
92%

of employers screen candidates via social media before hiring.

CareerBuilder
86%

of consumers hesitate to purchase from a business with negative reviews.

BrightLocal
80%

of hiring decisions are directly affected by online reputation.

Harvard Business Review
9%

average revenue increase from a single one-star rating improvement on Yelp.

Harvard Business Review

A single wave of negative reviews is not just a PR problem - it is a direct revenue problem. Businesses that reclaim their rating consistently report increased bookings, conversions, and client inquiries within weeks. The math is simple: the cost of inaction is always higher.

Coverage

Wherever your reputation lives, we operate.

Our team has built precision removal pipelines across every major review platform. No review is out of reach. No platform is off-limits.

Google ReviewsTrustpilotYelpBetter Business BureauGlassdoorIndeedTripAdvisorG2Facebook ReviewsApp StoreGoogle PlayHouzzAngiZillowAmazonHealthgradesAvvoRipoff ReportPissedConsumerSiteJabber

+ Any platform not listed above - ask us.

Process

Simple. Surgical. Guaranteed.

We handle everything. You focus on running your business while we systematically eliminate the reviews damaging your brand.

01
Day 1Within 24 hours

Free Reputation Audit

We analyze your entire review footprint across every relevant platform - identifying which reviews are removable, which require legal escalation, and which respond to platform policy challenges.

Full cross-platform review audit

Removability assessment per review

Priority matrix by revenue impact

Detailed strategy report delivered within 24 hours

02
StrategyPlatform-specific

Custom Removal Strategy

No two removal cases are identical. Our team crafts a tailored playbook for each review - leveraging platform policies, proprietary removal vectors, legal frameworks, and escalation paths unique to each platform.

Platform-native policy exploitation

Legal pathway identification

Proprietary removal vector application

Multi-channel escalation strategy

03
Pay on Performance7-30 days average

Execution & Confirmation

We execute with precision. Every removal is confirmed and documented. You receive a report with before/after screenshots. Your invoice is issued only after you verify the reviews are gone.

Active execution and platform engagement

Real-time status updates

Before/after documentation provided

You pay only upon confirmed removal

Free Audit

Find out exactly which reviews we can remove - free, in 24 hours.

Submit your details and an Averyn specialist will conduct a full audit of your review profile, identify removable content, and send you a clear action plan. No sales pressure. No commitment required.

Full cross-platform review audit
Removability assessment per review
Clear pricing - pay only when done
Response within 24 business hours

Prefer email?

contact@averyn.com

No commitment required. No spam. Response within 24 hours.

Case Study
27
Reviews Permanently Removed
2.8
Before
4.6
After
Featured Result

E-Commerce Brand

Google & Trustpilot28 days

Rating recovered from 2.8 to 4.6 stars. Conversion rate increased 34% within 60 days of removal.

All case studies are anonymized to protect client confidentiality.
Client Testimonials

Businesses that trusted us with their reputation.

Every testimonial below is from a real engagement. Details are anonymized to protect client confidentiality.

I was skeptical of the pay-on-performance model - frankly it seemed too good to be true. But they delivered exactly what they promised. 23 Google reviews removed, rating went from ...

Managing Partner

Law Firm

New York, NY

Google Reviews23 removed
via Google

We were being targeted by a competitor flooding our Yelp page with fake one-star reviews. Averyn identified the pattern, documented the coordinated attack, and had all 18 removed i...

Owner

Restaurant Group

San Francisco, CA

Yelp18 removed
via Google

Our Trustpilot page was under a sustained campaign - 27 reviews removed. Averyn handled it with complete professionalism, kept us updated at every step, and only invoiced us after ...

Chief Executive Officer

E-Commerce Brand

London, UK

Trustpilot27 removed
via Trustpilot

A former employee left a series of defamatory Glassdoor reviews that were directly costing us candidates. Averyn removed them efficiently and legally. Transparent, fast, and exactl...

VP of People

SaaS Company

Austin, TX

Glassdoor7 removed
via G2

Removed 19 negative reviews from our Google Business Profile. Our star rating went from 3.2 to 4.6 in under 30 days. The ROI was immediate - our booking rate increased measurably t...

General Manager

Hotel Group

Miami, FL

Google Reviews19 removed
via Google

Fabricated reviews on Healthgrades were destroying patient trust we had spent years building. 14 reviews removed, zero hassle. They communicated clearly and set realistic expectati...

Practice Manager

Medical Group

Scottsdale, AZ

Healthgrades14 removed
via Direct
Track Record

The numbers behind the promise.

Our pay-on-performance model only works if we deliver. These numbers are why we can confidently offer it.

0+

Reviews Permanently Removed

Across Google, Trustpilot, Yelp, and 17+ other platforms.

0.0%

Client Success Rate

Of engaged removal cases result in confirmed, permanent deletion.

0+

Platforms Covered

From Google to Ripoff Report - our reach is extensive.

0 days

Avg. Turnaround

Most reviews removed within two weeks of engagement.

Our Guarantee

If we don't remove the review, you don't pay.
Full stop.

No retainers. No monthly fees. No vague promises. Averyn operates on a pure performance basis - our incentive is perfectly aligned with yours.

Industries

We work across every industry where reputation matters.

Negative reviews don't discriminate. Neither does our team. If your business has an online reputation, we can protect it.

Law Firms

One false review can cost a firm thousands in lost clients.

Restaurants

Yelp and Google ratings directly drive foot traffic and reservations.

Hotels & Hospitality

TripAdvisor and Google reviews control booking decisions.

Healthcare & Medical

Patient trust is built over years - and destroyed in minutes.

Real Estate

Agents and brokerages live and die by their online reputation.

E-Commerce

Trustpilot and Google ratings directly impact conversion rates.

SaaS & Technology

G2 and Capterra reviews influence enterprise sales cycles.

Financial Services

BBB ratings and Google reviews affect regulatory perception.

Dental Practices

Patients consistently check Google reviews before booking.

Property Management

Negative tenant reviews deter quality applicants at scale.

Automotive

Google and Yelp reviews are the first stop for car buyers.

Retail

Review volume and rating directly affect local search ranking.

Construction & Contractors

Angi and Houzz reviews determine who gets the call.

Wellness & Beauty

Yelp and Google define a spa or salon's reputation entirely.

Staffing & Recruiting

Glassdoor and Indeed reviews impact both clients and candidates.

Executives & Individuals

Personal reputation affects careers, funding, and relationships.

Don't see your industry? Contact us - we handle every vertical.

FAQ

Everything you need to know about review removal.

Straight answers to the questions businesses ask most when their reputation is under attack.

Yes. Averyn has a 98.3% success rate removing negative Google reviews. We identify reviews that violate Google's content policies - fake reviews, spam, conflict of interest, off-topic content, harassment, and false factual claims - and escalate through Google's formal dispute channels, policy enforcement systems, and legal pathways when warranted. Most Google reviews are removed within 7-21 days.

Trustpilot has a formal flagging and dispute resolution process. Averyn exploits policy violations, identifies fake and incentivized reviews, documents evidence of guideline breaches, and escalates through Trustpilot's legal notice procedures where applicable. Our Trustpilot removal rate exceeds 95%. We also use platform-native tools designed to catch fraudulent or manipulated reviews.

Yelp reviews can be removed by identifying violations of Yelp's Content Guidelines - including conflict of interest, fake reviews from non-customers, promotional content, and harassment. Averyn documents the violation, submits formal flagging requests, and follows up through Yelp's business owner dispute channels. For defamatory or legally actionable content, we escalate via legal notice.

Reviews are removable when they contain false statements of fact, are posted by someone who was never a customer, were written by a competitor or paid party, violate platform terms of service, constitute defamation or libel, contain personally identifiable information in violation of privacy law (GDPR, CCPA), were incentivized in breach of platform rules, are part of a coordinated review bomb, or are automated/bot-generated. After your free audit, Averyn will tell you exactly which of your reviews fall into these categories.

Absolutely. Every method Averyn uses is fully legal and above-board. We do not manufacture fake reviews, manipulate platform systems, or use any prohibited techniques. We use platform content policy enforcement, formal dispute processes, defamation and consumer protection law, and privacy law frameworks like GDPR and CCPA - all entirely legitimate and well-established legal pathways.

It depends on the platform and the nature of the review. Most removals are completed within 7-30 days. Clear-cut policy violations on platforms like Google can be resolved in as few as 3-7 days. Complex cases, legal escalations, or high-volume campaigns may take up to 60 days. You receive status updates throughout the process and are only billed once removal is confirmed.

Yes - and these are among the most actionable cases we handle. Averyn identifies coordinated fake review patterns, documents evidence of competitor or third-party involvement, and removes the reviews through platform fraud detection channels, formal dispute processes, and legal channels. Competitor review attacks are a documented and increasingly common problem; platforms take them seriously when properly escalated.

Simple: Averyn requires a refundable deposit to begin work. Final charges are applied only upon confirmed, permanent removal - no monthly retainers, no hourly rates. After your free audit, we provide a clear per-review or per-campaign quote. The invoice is only issued once you verify the before/after documentation showing the review has been deleted. If we don't deliver, your deposit is returned.

Averyn operates across 20+ platforms: Google Reviews, Trustpilot, Yelp, Better Business Bureau (BBB), Glassdoor, Indeed, TripAdvisor, G2, Facebook Reviews, Apple App Store, Google Play Store, Houzz, Angi, Zillow, Amazon, Healthgrades, Avvo, Ripoff Report, PissedConsumer, SiteJabber - and more. If you don't see your platform listed, contact us. Chances are we can help.

Yes. Review bombing - coordinated, mass negative review attacks - is one of our specialties. We've managed campaigns removing 10-30+ reviews for single clients. Our team detects coordinated attack patterns, documents them, and leverages platform anti-manipulation policies for bulk removal. Volume campaigns receive dedicated account management.

Don't see your question? Our team responds to all inquiries within 24 hours.

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